Refund policy

RETURN POLICY

Select items are eligible for free returns within 21-days of purchase. Since we adhere to a high sanitary standard to ourselves and our customers: SMOKEWARE CANNOT BE RETURNED. This includes but is not limited to dry pipes, water pipes, and rolling papers. Items that have been removed from original packaging and/or deemed unsalable by PARA cannot be returned. Please email hi@shop-para.com to confirm an item's return eligibility. 

To initiate a return, please email hi@shop-para.com with order details and reason for return. 

REFUNDS

Refunds will be issued once the item(s) are returned, received, and inspected by our team. 

Please allow 5-10 business days from the receipt of your item(s) to process a return. * Exact time varies by bank & payment processor. 

Refunds will be issued to the original form of payment. 

We are here to help! Please email us at hi@shop-para.com with any questions or issues.